App support

Make every handmade sale make sense.

Help for Craft Pricing Calculator Pro, the local-first pricing, product, inventory, and profit tracker for handmade sellers.

Need help with the app?

Email us and we will respond within 24 business hours.

Email support

Common questions

Quick answers for the most common setup and workflow questions.

Where do I start?

Complete the setup with your currency, labor rate, selling channel, and target margin. Then create a calculation from your materials and save it as a product.

How does inventory work?

Add materials to the inventory, produce batches to add finished stock, and record sales to keep stock and profit history together.

Is my data stored online?

Your core projects, materials, products, inventory, and sales are stored locally on your device. Use Export Backup if you want to keep a copy.

How do I restore Pro?

Open the Pro or Settings area and choose Restore Purchases while signed in with the Apple ID used for the purchase.

Why did I see an advertising permission?

The free version can display ads. iOS may ask for permission before an advertising partner uses the device identifier for personalized advertising. The app works if you decline.

How do I manage reminders?

Open Settings, choose Notifications, and allow low-stock reminders. You can change the reminder time or turn them off at any time.

When contacting support

Including these details helps us reproduce and resolve an issue faster.

Tell us what you were trying to doFor example: save a product, record a sale, export a backup, or restore Pro.
Include your device and software versionTell us whether you use iPhone or iPad and the iOS or iPadOS version.
Send a screenshot if it is safe to sharePlease remove private business information before attaching screenshots.